My Account

Why make an account?
  • From your account dashboard you can view your recent orders, manage your shipping and billing addresses and change your password.
  • NO credit card information will be required.
Can I order without an account?

YES

Forgot password

Simply click on the “Forgot your password?” link on the Login page and we will email you to reset the password.

Changing email or password

To change any of your details you need to:

    • Login to fatbars-play.tv “my account” (using the email address registered with us). Click on “edit profile”
    • Overtype on the fields you would like to change and click “submit”

Shopping

Why make an account?
Can I order without an account?

YES

Forgot password

Simply click on the “Forgot your password?” link on the Login page and we will email you to reset the password.

Changing email or password

To change any of your details you need to:

    • Login to fatbars-play.tv “my account” (using the email address registered with us). Click on “edit profile”
    • Overtype on the fields you would like to change and click “submit”

Shopping

Secure Shopping Guarantee

Rest assured that giving your credit card number over the Web with fatbars-play.tv is safe and secure. We use Paydollar to process your payment.
Paydollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers’ payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and Mastercard namely: Verified by Visa , Mastercard SecureCode for added security protection for both customers and merchant.
You may also help us out in maintaining the security of our site. Remember to exit out of your account before leaving your computer unattended so that others cannot see any of your personal information and in the event that your credit card is stolen or misplaced, contact your credit card provider immediately.

Fraud Protection

In order to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity, as part of order processing procedure, Fatbars Limited screen all orders and reserve the right to withhold or refuse processing any orders due to suspected fraud or unauthorized or illegal activity.

Order Confirmation

After successfully placing an order, you will see a page thanking you for your order, together with an Order Number. You will also get an order confirmation email with all the details on. If you do not see either of these, there maybe a problem with your order. Your email service provider or email software may have blocked our emails, so please check that first. If you still do not receive any confirmation, please contact us at training@fatbars.tv or call us directly at +852 64383480 during office hours. We are here to help.

Canceling Orders
Privacy Policy

Please check on our privacy policies here.

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